Free shipping over €99,- 30 days right of return SafePayment: VISA, Mastercard, Sofortbanking, GiroPay, Paypal

Customer Service | How can we help you?

Call us

+31 162 467 545
ma-za 9:30 - 17:30

Email us

info@asa-selection-shop.com

United Kingdom

Free Shipping on Orders over €99
Shipping € 11,95

Delivery in 2-5 working days


France

Free Shipping on Orders over €99
Shipping €12,95

Delivery in 2-5 working days


Italy

Free Shipping on Orders over €99
Shipping €12,95

Delivery in 2-5 working days


Spain

Free Shipping on Orders over €125
Shipping € 16,95

Delivery in 2-5 working days


Germany

Free Shipping on Orders over €75
Shipping €6,95

Delivery in 2-3 working days


Greece

Free Shipping on Orders over €150
Shipping €22,95

Delivery in 2-5 working days


Denmark

Free Shipping on Orders over €99
Shipping €12,95

Delivery in 2-5 working days


Finland

Free Shipping on Orders over €125
Shipping €16,95

Delivery in 2-5 working days


Sweden

Free Shipping on Orders over €125
Shipping € 16,95

Delivery in 2-5 working days


Austria

Free Shipping on Orders over €125
Shipping €12,95

Delivery in 2-5 working days


Poland

Free Shipping on Orders over €150
Shipping € 16,95

Delivery in 2-5 working days


Czech

Free Shipping on Orders over €125
Shipping €16,95

Delivery in 2-5 working days

 
 

How long will delivery take?

Delivery times for standard delivery are 4-7 working days (9 am-5 pm local time)

Where do we deliver?

We deliver to Austrai, Denmark, France, Luxembourg, Italy, Portugal, Spain, United Kingdom and Sweden. We are not able to deliver to VAT-free areas or to PO Box addresses. Some remote places may take an extra 1-2 days on top of the delivery times given above.

In most countries we deliver to your doorstep - directly to the shipping address you have provided. If the first attempt fails the parcel(s) will be taken to the nearest parcel office and the recipient receives a notification card indicating where to go or whom to contact for the delivery.

How do I track the progress of my order?

You will get a parcel tracking number in our shipment notification email. If you are a registered ASA-Selection Shop member, you can go to the My Account page and My purchases to track your order. The order status will tell you the progress of your order. You can also get the courier's tracking reference so you can track your delivery and find out exactly where it is and when to expect it.

Can I get my item sent to another address?

Yes, when you place your order you can choose to have it shipped to an address that is different to that of your billing address, if the address is in the same country. Please note however, that once your order has been placed you can no longer change the shipping or billing address for that order.

What happens if I'm not in to receive my delivery?

Deliveries are made between 9am and 5pm your local time from Monday to Friday, excluding public holidays. If you're not at the delivery address when we try to deliver your package, the courier will leave a card with their phone number. Contact the courier call centre within 48 hours to rearrange your delivery. If you don't contact them within few days, they'll send your package back to us. When we receive it, we'll refund your credit or debit card. We're not able to resend orders that have been returned to us - you will need to place a new order.